Coaching Disclaimer

  • By engaging with Grayview Coaching, you acknowledge and agree to the following terms:

  • Coaching Services: The services provided by Grayview Coaching are not intended to be a substitute for professional mental health care or medical care. Our coaching focuses on present challenges and future growth opportunities, providing practical tools, education, and support to help you achieve your goals.

  • No Diagnosis or Treatment: As a coach, I am not a licensed therapist or medical professional. I do not diagnose, treat, or cure any mental health or medical conditions. If you require professional mental health services, please consult a licensed therapist or healthcare provider.

  • Responsibility and Liability: You understand that you are fully responsible for your well-being during and after our coaching sessions. I disclaim any responsibility or liability for the results of your actions or decisions based on the information shared during our sessions.

  • No Guarantees: While I strive to provide valuable insights and strategies, I do not guarantee specific outcomes or results from our coaching sessions. Your success depends on your personal efforts and circumstances beyond my control.

  • Confidentiality: All information shared during our sessions is confidential and will not be disclosed to third parties unless you explicitly grant permission.

  • Professional Collaboration: If you are currently receiving therapy or medical treatment, it is recommended that you inform your healthcare provider about our coaching sessions to ensure comprehensive support.

  • By proceeding with Grayview Coaching, you confirm that you have read, understood, and agree to these terms.

Privacy Policy for Grayview Coaching

Introduction

At Grayview Coaching, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

What Information Do We Collect?

We collect personal information from you when you:

  • Voluntarily Provide Information: This includes your name, email address, and any other details you provide when signing up for services or contacting us.

  • Automatically Collected Information: We may collect data such as IP addresses through website analytics tools to improve our services.

How Do We Use Your Information?

We use your information to:

  • Provide Coaching Services: Your personal details help us tailor our coaching to meet your needs.

  • Communicate with You: We use your contact information to send updates, reminders, and support messages.

  • Improve Our Services: Analytical data helps us refine our website and coaching offerings.

How Do We Protect Your Information?

We take the following measures to ensure your data is secure:

  • Secure Servers: Your information is stored on secure servers protected by robust security measures.

  • Encryption: We use encryption for sensitive communications.

  • Limited Access: Only authorized personnel have access to your data.

Sharing Information with Third Parties

We do not share your personal information with third parties unless required by law or with your explicit consent.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.

  • Correct Your Information: Update or correct any inaccuracies in your data.

  • Opt-Out: Withdraw your consent for data collection at any time.

Cookies and Tracking Tools

We use cookies and analytics tools to enhance your experience and improve our services. You can opt-out of these by adjusting your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of any material changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at grayviewcoaching@gmail.com

Booking Policy for Grayview Coaching

Thank you for choosing Grayview Coaching! We're excited to support you on your journey. By scheduling a session with us, you agree to the following terms:

Scheduling

  • Advance Booking: You can book sessions up to 3 months in advance through our convenient online booking platform. This way, you can plan ahead and ensure a spot that works best for you.

Session Format

  • Virtual Sessions: All sessions are conducted via Zoom video conferencing, allowing you to connect with us from the comfort of your own space.

Duration

  • Session Length: Each coaching session is 60 minutes long, giving us ample time to explore your needs and goals together.

Payment

  • Payment Terms: To secure your appointment, full payment is required at the time of booking unless we've discussed alternative arrangements with you beforehand. We want to make sure you feel supported every step of the way.

Rescheduling

  • Rescheduling Policy: We understand that life can be unpredictable! You can reschedule your session without penalty up to 48 hours before the scheduled time. Simply use our online booking system to choose a new time slot that suits you better.

Cancellation and Refunds

  • Cancellation Policy:

    • If you need to cancel more than 48 hours before your session, we'll provide a full refund.

    • Cancellations made less than 48 hours before the session are non-refundable, but we're always here to help you find a solution.

    • No-shows will be charged the full session fee, as we value the time we dedicate to each client.

Late Arrivals

  • Session Timing: Sessions will end at the scheduled time to ensure everyone gets the full benefit of their session. Please join us on time so we can make the most of our time together.

Technical Issues

  • Technical Support: If you encounter any technical difficulties, please don't hesitate to reach out to us via text or phone call. We'll do our best to resolve the issue or reschedule your session for a better time.

Package Expiration

  • Package Validity: Prepaid coaching packages must be used before they expire. If you need more time, just let us know before the expiration date, and we'll work with you to extend the validity.

Confidentiality

  • Confidentiality Agreement: Your privacy is our top priority. All information shared during sessions is kept strictly confidential, except where required by law or in cases of potential harm.

Agreement

By proceeding with your booking, you acknowledge that you have read, understood, and agree to these terms. We're here to support you every step of the way! If you have any questions or concerns, please don't hesitate to contact us at grayviewcoaching@gmail.com.